At Unibet, I was responsible for working across Unibet’s suite of websites 19 across several nations and languages around 40 languages. I worked on innovative new sporting products for the European market, as well as support to the Casino and Poker Teams. This included liaising with User Research and development teams, as well as running customer satisfaction surveys.
Breezie is a tablet experience designed for the elderly. I joined Breezie as a freelance senior UX Architect, and conducted ethnographic research with both families and and the elderly. The outputs of which were a structured redesign of the existing Breezie application.
At TotalJobs my major achievement was the production of a one pager website for the the corporate TotalJobs Group website. I was also involved in auditing the website and existing user journeys. This helped to reassess the existing flows including online JBE Sign up.
In this role I was able to combine my previous agency experience in this client side role.
By being the first UX specialist in the company I helped to form and introduce new ways of thinking.
Some notable achievements included :
This was my first exposure to working within a digital design agency. Pixelgroup allowed me to develop my Interaction Design, Prototyping and Information Architecture skills. Many of the projects were team based and involved working more closely with visual and front end developers.
Major clients included The Financial Times, MP & Silva, The Bathstore and Jamie Oliver.
My role included scoping, executing and managing research projects and to provide UX direction during client workshops and presentations. I was also involved in proposal writing, project management and stakeholder management.
Clients I have worked with in B2B and B2C industries include Orange, Vodafone, Samsung, SwiftKey, Channel 4, Royal Mail, Everything Everywhere, Proximity, and Sony Computer Entertainment
As part of my masters degree I had the opportunity to take part in an internship. At the time it was vital for me to gain some commercial experience.
My role included technical setup and bookings of the City University lab for students and external clients. I was also conducted research regarding use of the Westminster Council website.
After completing my undergraduate degree I earned a place on the EDS graduate scheme. Although this was not a pure UX role I continually showed my interest in UX which in the end motivated me to complete a Masters degree.